I'm using McAfee SecurityCenter 9.3 at PCs of home. Recently I updated VirusScan at Vista 64 when the SecurityCenter popped up to update, but VirusScan doesn't work at all. Even I can't see the menu for VirusScan.
Vista 32bit at home shows Scan Menu, but Vista 64 doesn't show correctly. To make matters worse, manual scan doesn't work. I don't know the difference of OS version causes this problem or there something else is.
I doubt I run "Vista Manager" for registry defragmentation. So, I decided to reinstall SecurityCenter. I followed the removal of McAfee Software from http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507, then reinstall the McAfee SecurityCenter. However, It still has a problem.
As you see the screenshot below, it goes back to Protection Status when I click on Scan.
If you have same problem and fixed this issue before, please reply me.
Thank you,
spark.
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I'm a grad student at the Portland State University.
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1 comments:
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